Refund Policy
At BookRadioService, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund and return terms below.
1. Eligibility for Returns
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Returns must be initiated within 7 days of delivery.
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Items must be unused, in their original packaging, and in the same condition as received.
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Proof of purchase is required.
2. Non-Returnable Items
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Used or installed electronic parts (such as radio kits or wiring harnesses).
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Custom-made or modified parts.
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Clearance or final-sale items.
3. Refund Process
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within 5–7 business days.
4. Shipping Costs
Return shipping costs are the responsibility of the customer unless the product received is defective or incorrect.
5. Contact Us
To request a return or inquire about your refund, please contact us at info@bookradioservice.online with your order number and reason for return.